Contact information
Contact Us — SUTURA
We’re here to help. Whether you have questions about your order, shipping, sizing, or anything else related to Sutura, reach out — we reply within 12–24 hours on business days.
Customer Support
Email: connect@sutura.in
For order updates, shipping issues, exchanges, or returns.
Tip: Include your Order ID for faster resolution.
Business & Collaborations
Email: connect@sutura.in
For influencer partnerships, PR requests, shoots, and retail enquiries.
Support Hours
Monday – Saturday: 10 AM – 7 PM IST
Sundays & public holidays: Replies may take longer.
For quick questions, DM us: @sutura.in
(Email remains the official support channel.)
Returns & Address
If your order requires a return, follow the instructions on our Returns page and include your Order ID when contacting us.
Return pickups will be coordinated through our logistics partner.
Before You Contact Us
Check our FAQ for quick answers on:
– Shipping timelines
– Return & refund policy
– Size guide
– Payment-related issues